Tips & Tricks

Please check the Tips & Tricks section available from the Help menu in the app’s settings panel.

Frequently Asked Questions

Before issuing a support request, please take the time to review our FAQs:

• How do I preview a song through headphones (Pre-Cueing)?

  You can preview songs independently from the mix that goes through the main speakers (aka pre-cueing) using djay’s Split Output mode, which can be enabled in the settings menu in djay for iPhone.

  All you need is a stereo/mono split cable, and djay will send the master output to the left channel and the cue output to the right channel (which is always the opposite turntable to the one audible through the master channel). You will get a binaural signal for master and pre-cueing, so you will hear sound on both speakers connected to the master channel and in both ears of the headphones connected to the pre-cueing channel.

  Where to get a split output adapter

  We recommend using the Griffin DJ Cable as a split output adapter for pre-cueing with djay.

• Does djay for iPhone support AirPlay?

  Yes, AirPlay support is built right into djay for iPhone! Here is how to use AirPlay with djay:

  1. Make sure that your AirPlay station is in the same Wi-Fi network as your iPhone or iPod touch.
  2. Open the settings in djay using the “cogwheel” icon.
  3. Tap the AirPlay icon that shows up next to the master volume slider and select your AirPlay station:

  

  If the AirPlay icon doesn’t show up next to the master volume slider then djay can’t find your AirPlay station. In this case please confirm that your AirPlay station is in the same Wi-Fi network as your iPhone or iPod touch and make sure that AirPlay works in the iPod app.

  Note that playing music through AirPlay adds latency to your audio. We recommend using AirPlay with djay’s Automix feature.

• Does djay for iPhone support songs bought from the iTunes Store?

  djay for iPhone & iPod touch supports all songs nowadays sold on the iTunes Store (called “iTunes Plus”). However, older DRM-protected songs are not supported.

  To play older DRM-protected songs please upgrade your existing songs to iTunes Plus in the iTunes Store.

• How can I export recorded mixes to my computer?

  You can export your recordings made with djay for iPhone & iPod touch to your computer using iTunes File Sharing:

  1. Connect device to your Mac or PC.
  2. Select your device from the Devices section on the left side of iTunes.
  3. Click the Apps tab and scroll down to the bottom of the page.
  4. Under the File Sharing section select djay to retrieve your recordings.
  5. Drag and drop recordings from the Documents list to a folder on your computer.

  Learn more about iTunes File Sharing

• How can I get djay to show the landscape mode with both turntables?

  You probably have the iPhone’s rotation lock enabled. Here is how to disable it:

  1. Double-tap the home button to open the dock.
  2. Slide the dock with the finger to the right to show the iTunes controls and rotation lock icon.
  3. Tap the rotation lock icon so that it doesn’t show the lock in the center.
     It should look like this:

  

• How does iCloud syncing work with djay?

  Cue points and other metadata generated while using djay on your iPhone are automatically synced via iCloud. This includes cue points and manually altered BPM info (tapped/half/double) per song. Other metadata like BPM analysis is currently not synced.

  To enable iCloud syncing do the following:

  1. Enable iCloud with the same Apple ID on all your devices (iPad/iPhone/Mac).
  2. Enable “Documents & Data” in the iCloud settings on all your devices.
  3. Make sure you are using the same iTunes library on all your devices (partial libraries work too, e.g. syncing individual playlists to your iPhone/iPad).

  To test iCloud syncing do the following:

  1. Load a song on your iPhone and set a start point (using the cue point buttons next to the play button).
  2. Lock the screen or exit djay to trigger synchronization with the cloud. (For djay on a Mac, please instead load another song on the same turntable to make djay write the cue point to the cloud.)
  3. Load the same song on your other device. It should have the cue point
     set at the same location as on your iPhone.

  Finally please make sure all your devices are connected to the Internet.

  Note: iCloud syncing on the Mac is only available if you bought djay through the Mac App Store.

• How do I use audio copy & paste with djay?

  Audio copy & paste lets you share audio between djay and other music apps on your iPhone or iPod touch:

  • To load sounds from other music apps onto the turntables in djay:
    1. Copy audio from another app on your device.
    2. Launch djay and tap-and-hold the load button until a menu appears.
    3. Select “Paste”.
  • To copy a recording made with djay to use in other apps:
    1. Open the recording panel in djay.
    2. Tap-and-hold the recording you want to copy until a menu appears.
    3. Select “Copy”.

  Please see this list of apps supporting audio copy & paste to find out which of your other apps can be used to share audio with djay.

• Why does pre-cueing not work with my split-output adapter?

  Please open the Settings app on your iPhone or iPod touch, select General > Accessibility, and make sure “Mono Audio” is disabled (OFF position).

• I can't get djay to work on my iPod touch

  djay for iPhone & iPod touch requires an iPod touch 3rd generation or later. You can identify your iPod model by consulting this Apple article. If you find that your device isn’t supported, consider politely asking Apple for a refund. We’re confident they will accommodate your request.

Search the Forum

Our forum is a great resource where you can ask questions and find answers as well as useful tips and tricks regarding djay. In order to post to the forum, we ask you to register first. You can view and search the forum without being registered by using the following form:

Contact

You can issue a support request by writing to support@algoriddim.com.